Shipping policy

Thank you for shopping at Petalystic Shop! We are committed to delivering your pet products with care and efficiency. Please review our shipping policy below:

Processing Time:
Orders are processed within 1-3 business days after payment confirmation.

Shipping Methods:
We offer standard shipping via Petalystic Shop and expedited shipping options for faster delivery.

Shipping Rates:
Shipping rates are calculated at checkout based on the weight of your order and the destination address.

Delivery Times:
Standard shipping usually takes 5-7 business days for delivery.
Expedited shipping options are available and delivery times vary depending on the selected carrier and service.

Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order directly on our website or through the carrier's website.

Damaged or Lost Shipments:
In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue promptly.

Holiday Shipping:
 During peak seasons and holidays, shipping times may be longer than usual due to high demand. We appreciate your patience during these times.

Contact Us:
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at petalysticshop@gmail.com